what they say

Testimonials

From faster collections to reduced administrative burden, see how our partners are making a measurable impact with Rivia.

Becca Fath, CPC, CPMA

Revenue Integrity Manager

“Working with Rivia Health has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I cannot recommend Rivia Health highly enough for any business seeking help with collections. We’ve been working with Rivia for over a year now and have only heard great things from our patients about how easy it is to navigate electronic payment software.”

Suzi Green

Suzi Green

“Moving to Rivia Health for our practice payments/collections has been one of the best things we have ever done. Their support team has been great to work with and so very helpful! The implementation was 100% painless, the collection rate is amazing, and I would recommend anyone to work with Rivia Health.”

Billing Manager
I just wanted to tell you how much we appreciate the partnership with Rivia. We have had patients come in to make payments and say, “I thought if I kept them below the $9.99, I would not get a bill and therefore would not have a pay.” We actually have patients that receive the message from Rivia and rather than paying online, they come to the office to pay. We have seen more patients paying their bills and paying quicker. I am happy to say that at this point we have cut the amount of claims sent to collections in half. Thus, we are keeping more money in house.
Kevin Combs

Chief Financial Officer

“We’ve worked with the Rivia team for 6 months with total satisfaction. They have delivered everything they promised. Zero complaints from our patients using their service. Adding their product to the supplement Athena’s processes (patient statements) has significantly improved our post-visit collections.”

Billing Department

Prior to going live with Rivia Health, Lake City had 51% of patient balances that were greater than 90 days old. With Rivia Health, now only have 16% of patient balances greater than 90 days old!

Michele McMullen

Director of Revenue Cycle Management

“We started using Rivia Health in January of 2023 and each month we have continued to collect on patient accounts that we otherwise may not have. Rivia Health integrates with our EMR system and pulls the data they need so there is one less project/report on my plate. I’m very pleased with our partnership with Rivia Health and would definitely recommend them.”

Free ROI & Savings Calculator

See how much your practice could save and collect with Rivia Health. Our quick ROI calculator gives you a personalized estimate in under 60 seconds—no commitment, just insights.