AI-Powered Solutions. Patient-Centered Payments.
Payment solutions providers deserve and patients love.
Rivia Health delivers AI-powered patient payment automation for specialty healthcare practices, helping providers capture more revenue, reduce aging A/R, and simplify the patient payment experience.
By automating revenue cycle workflows and patient engagement, Rivia Health reduces administrative burden for billing teams while helping patients better understand their balances, access payment options, and pay bills faster.
Over 10,000 healthcare providers rely on Rivia Health to simplify patient payments and improve financial outcomes.
“It finally feels like we have a partner, not just a vendor.”
Rising patient responsibility requires a better approach to healthcare payments
As deductibles increase and financial responsibility continues to shift to patients, ambulatory providers spend more time managing unpaid balances, answering billing questions, and chasing payments.
Traditional RCM processes aren’t working for providers or their patients.
Patients struggle with:
- Understanding what they owe
- Knowing when and how to pay
- Getting answers about their bills
Billing teams struggle with:
- Repetitive billing tasks, calls and phone tag
- Disconnected systems that don’t speak to each other
- Inability to identify and fix revenue leakage
Rivia Health helps solve these challenges by automating patient payment workflows, keeping the patient experience simple, personal, and human.
Let’s turn patient payment challenges into revenue opportunities.
Rivia Health automates the workflows slowing down your billing team and engages patients throughout their payment journey. No portals, no passwords, no friction. Just a direct line between the care you provide and the revenue you deserve.
Portal-Free Payments
Patients click a secure link and pay via Apple Pay, Venmo, or card in real-time. No manual reconciliation for your team.
Flexible Payment Plans
Offer custom, automated payment plans that patients can self-select based on their personal financial needs.
Bi-directional EMR Sync
Balances update in real-time. Balances post back instantly. Seamless write-back so your team never does double data entry.
Unlimited Engagement
Don’t stop at 30-60-90 days. We engage patients continuously with empathetic messaging until the balance is resolved.
Pre-service Collection
Capture estimates, copays, and outstanding balances automatically before the patient even walks through the door.
Lightweight Onboarding
An efficient implementation that doesn’t require your IT team to lift a finger. We do all the work so your team can stay focused on patients.
Why ambulatory practices select Rivia Health
Patient payments should not require more work from your team.
Rivia Health helps organizations modernize patient financial engagement with:
Built for the realities of your specialty.
An orthopedic surgical episode looks nothing like a maternity bundle. We tailor our engagement cadences and payment flexibility to match the specific clinical workflows of your practice.
See what it’s like to tackle your toughest patient payment challenges with Rivia Health.
Each healthcare organization we serve is unique in size, specialty, and complexity, but all share a commitment to delivering exceptional patient experiences. We bring that same commitment to every provider partnership, combining AI-powered innovation with patient-centered expertise to solve revenue cycle challenges with empathy, intelligence, and precision.
Ready to make billing your best patient experience?
Join the practices that are capturing more, faster, and with fewer phone calls.
