News & Article

Missed appointments are more than just a scheduling hassle for healthcare practices—they represent lost revenue, wasted staff time, and interruptions in patient care. According to industry research, no-show rates can range from 5% to over 30% depending on specialty and patient demographics. Fortunately, digital reminders have emerged as a powerful tool to help reduce these no-shows and improve appointment adherence.  In this article, we’ll explore five effective strategies to reduce

The financial health of any healthcare organization—whether a single-location clinic or a sprawling multi-specialty group—is fundamentally tied to how well it manages its revenue cycle. Revenue cycle management (RCM) is more than just billing and collections. It’s a comprehensive process that starts before a patient walks through the door and ends only when the organization has received full payment for its services. From patient registration and insurance verification to claim

As healthcare costs continue to rise, patients are increasingly responsible for larger portions of their bills. High deductibles, coinsurance, and unexpected medical expenses can create real financial stress. For practices and health systems, this often translates into higher patient A/R (accounts receivable), delayed payments, and costly collection efforts. One of the most effective solutions is offering patient-friendly payment plans. When designed thoughtfully, these plans reduce financial barriers, increase collection rates,

As 2024 draws to a close, healthcare providers face significant changes in medical debt protection laws. The year brought important shifts in patient payment rights and collection practices across multiple states. Understanding these changes is essential for maintaining compliant practices while building positive financial relationships with patients in 2025. 2024: Key Changes in Patient Payment Rights Medical debt protection expanded notably in 2024, with 12 states enacting stronger patient protections.

When it comes to navigating healthcare costs, do you ever feel like you’re in over your head? If so, you’re not alone. For many patients, the financial side of healthcare can be confusing, overwhelming, and downright stressful. On the other end of the conversation, your staff may feel uncomfortable discussing costs, or they may not know how to approach the topic in a way that builds trust and encourages patients