News & Article

Author: Mark Kopelman

Blog
7 Essential Questions to Create Patient-Friendly Payment Plan Guidelines (That Actually Work)

The State of Medical Debt Today Key Statistic: Medical debt affects approximately 100 million Americans, with more than half owing less than $2,500.  Yet even these relatively small amounts can have devastating effects on families’ financial stability. Research shows that Black and Hispanic/Latino adults, women, and families with low incomes are disproportionately affected by medical debt. Current Medical Debt Landscape 40% of insured adults report having medical debt Many Americans

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Blog
Preparing for 2025: Medical Debt Protection Changes You Need to Know

As 2024 draws to a close, healthcare providers face significant changes in medical debt protection laws. The year brought important shifts in patient payment rights and collection practices across multiple states. Understanding these changes is essential for maintaining compliant practices while building positive financial relationships with patients in 2025. 2024: Key Changes in Patient Payment Rights Medical debt protection expanded notably in 2024, with 12 states enacting stronger patient protections.

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Blog
5 Keys to Having Effective Financial Conversations with Patients

When it comes to navigating healthcare costs, do you ever feel like you’re in over your head? If so, you’re not alone. For many patients, the financial side of healthcare can be confusing, overwhelming, and downright stressful. On the other end of the conversation, your staff may feel uncomfortable discussing costs, or they may not know how to approach the topic in a way that builds trust and encourages patients

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Press Release
Rivia Health Raises $3.25 Million in Series Seed Funding with PHX Ventures

  PHOENIX — Phoenix, AZ – February 1, 2024 – Rivia Health, a revenue cycle management solution for healthcare provider organizations, announces a $3.25 million Series Seed funding round led by PHX Ventures. The new funding will be used to expand Rivia Health’s patient payment solution and enter new markets across the country.   “We invest in purpose-driven founders building high-growth software companies. Rachel and Elizabeth have built a solution

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Press Release
Rivia Health Partners with athenahealth’s Marketplace Program to Make Healthcare Payments Effortless​

PRESS RELEASE FROM RIVIA HEALTH PHOENIX — Phoenix, AZ – May 2, 2022 – Rivia Health (formerly RexPay), a provider of patient payment engagement technology, today announced a partnership with athenahealth, Inc. through the company’s Marketplace program. As part of the athenahealth® Marketplace, this newly integrated application is now available to athenahealth’s growing network of healthcare providers to help them collect outstanding patient accounts receivable and reduce manual administrative tasks

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