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Preparing for 2025: Medical Debt Protection Changes You Need to Know

As 2024 draws to a close, healthcare providers face significant changes in medical debt protection laws. The year brought important shifts in patient payment rights and collection practices across multiple states. Understanding these changes is essential for maintaining compliant practices while building positive financial relationships with patients in 2025. 2024: Key Changes in Patient Payment Rights Medical debt protection expanded notably in 2024, with 12 states enacting stronger patient protections.

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5 Keys to Having Effective Financial Conversations with Patients

When it comes to navigating healthcare costs, do you ever feel like you’re in over your head? If so, you’re not alone. For many patients, the financial side of healthcare can be confusing, overwhelming, and downright stressful. On the other end of the conversation, your staff may feel uncomfortable discussing costs, or they may not know how to approach the topic in a way that builds trust and encourages patients

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