The financial health of any healthcare organization—whether a single-location clinic or a sprawling multi-specialty group—is fundamentally tied to how well it manages its revenue cycle. Revenue cycle management (RCM) is more than just billing and collections. It’s a comprehensive process that starts before a patient walks through the door and ends only when the organization has received full payment for its services. From patient registration and insurance verification to claim
As healthcare costs continue to rise, patients are increasingly responsible for larger portions of their bills. High deductibles, coinsurance, and unexpected medical expenses can create real financial stress. For practices and health systems, this often translates into higher patient A/R (accounts receivable), delayed payments, and costly collection efforts. One of the most effective solutions is offering patient-friendly payment plans. When designed thoughtfully, these plans reduce financial barriers, increase collection rates,
As 2024 draws to a close, healthcare providers face significant changes in medical debt protection laws. The year brought important shifts in patient payment rights and collection practices across multiple states. Understanding these changes is essential for maintaining compliant practices while building positive financial relationships with patients in 2025. 2024: Key Changes in Patient Payment Rights Medical debt protection expanded notably in 2024, with 12 states enacting stronger patient protections.
When it comes to navigating healthcare costs, do you ever feel like you’re in over your head? If so, you’re not alone. For many patients, the financial side of healthcare can be confusing, overwhelming, and downright stressful. On the other end of the conversation, your staff may feel uncomfortable discussing costs, or they may not know how to approach the topic in a way that builds trust and encourages patients
Managing patient accounts receivable (A/R) has become one of the most pressing challenges in healthcare today. With rising patient responsibility, high-deductible health plans, and an
Healthcare practices across the country face the same challenge: collecting patient balances. With rising out-of-pocket costs, more care shifting to high-deductible health plans, and patients
Phoenix, AZ – June 17, 2025 – Rivia Health, a leading innovator in patient payment and communication automation, is excited to announce its inclusion in
Artificial Intelligence (AI) is one of the most talked-about technologies in healthcare today, especially in the realm of Revenue Cycle Management (RCM). Promises of increased
In the ever-evolving landscape of healthcare, one area remains stubbornly outdated: billing. While nearly every other industry has embraced digital transformation, many healthcare organizations continue
The healthcare industry has experienced a profound transformation in recent years, particularly in how providers are reimbursed for services. One of the most significant developments
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