Manual Patient Payment Tool Labor-Intensive TrustCare Health (TrustCare) sought to collect more patient payments by using a patient texting tool. The urgent care practice group had adopted a texting tool to communicate about outstanding patient balances. This solution turned out to be prohibitively labor intensive and costly to maintain. TrustCare’s original patient texting tool deployed communications in generic batches on a bi-weekly basis. A manual lift of 3-4 hours per
Artificial Intelligence (AI) is one of the most talked-about technologies in healthcare today, especially in the realm of Revenue Cycle Management (RCM). Promises of increased
In the ever-evolving landscape of healthcare, one area remains stubbornly outdated: billing. While nearly every other industry has embraced digital transformation, many healthcare organizations continue
The healthcare industry has experienced a profound transformation in recent years, particularly in how providers are reimbursed for services. One of the most significant developments
Running a medical practice today is more challenging than ever. From navigating a constantly evolving regulatory landscape to managing staffing shortages, rising patient expectations, and
Healthcare organizations are facing mounting pressure to optimize the patient financial experience. Rising patient out-of-pocket costs, high administrative burdens, and increased competition have made it
Timely payment collection is critical to the financial health of any healthcare organization. Yet, many providers continue to struggle with slow or inconsistent patient payments—even
