Phoenix, AZ – June 17, 2025 – Rivia Health, a leading innovator in patient payment and communication automation, is excited to announce its inclusion in the Greenway Health Marketplace. The Greenway Health Marketplace is a digital health platform offering vetted third-party solutions that seamlessly integrate with Greenway Health’s electronic health record (EHR) and practice management systems. This new partnership enables Greenway clients to access Rivia Health’s powerful revenue cycle automation tools to streamline patient billing, reduce administrative burden, and improve the financial experience for both practices and their patients.
Greenway Health’s Marketplace is a curated ecosystem of applications and services that extend the core functionality of its EHR and PM platforms. Rivia Health’s addition brings advanced capabilities in automated patient payments, reminder workflows, and frictionless financial communication, helping practices optimize collections while minimizing time-consuming manual processes.
“We’re thrilled to partner with Greenway Health and bring Rivia Health’s solution to their Marketplace,” said Rachel Mertensmeyer, CEO of Rivia Health. “Our technology is built to make it easier for patients to pay and for practices to get paid. By joining Greenway’s ecosystem, we’re making it easier for healthcare organizations to adopt automation that improves cash flow, lowers staff workload, and enhances the patient experience.”
Solving a Growing Challenge in Healthcare Revenue Cycle Management
Healthcare organizations face increasing challenges with rising patient responsibility, billing complexity, and staff shortages. Manual billing processes, follow-up calls, and payment collection often strain limited administrative resources—leading to delayed payments, lower patient satisfaction, and lost revenue.
Rivia Health addresses these pain points by automating key revenue cycle tasks, including:
Automated Payment Plan Setup: Easily offer and manage flexible patient payment plans, reducing bad debt and increasing collection rates.
Secure Digital Statements and Reminders: Deliver personalized statements, reminders, and payment links directly via text or email.
Account Auto-Reconciliation: Minimize manual work with automatic payment posting and reconciliation.
Card-on-File Management: Promptly update expired or invalid credit cards without requiring staff intervention.
Fewer Calls and Manual Tasks: Let your front office focus on care, not collections, with automation replacing redundant communication efforts.
These tools integrate directly with Greenway’s Intergy and Prime Suite platforms, allowing for real-time sync of patient data, balances, and payments. Implementation is fast and requires no change to current workflows.
Greenway Health: A Trusted Platform for Healthcare Innovation
Greenway Health is a leading health information technology company that serves more than 55,000 providers across the U.S. Their EHR and practice management platforms support medical practices with solutions that improve patient care and operational efficiency.
By offering the Greenway Marketplace, the company provides a trusted platform for practices to discover and implement complementary technologies that extend the value of their EHR investment. Each partner is thoroughly vetted and tested for secure, seamless interoperability.
What Greenway Customers Can Expect
Greenway customers can now find Rivia Health listed on the Greenway Marketplace, explore product capabilities, and connect with the Rivia team for demos and implementation planning. Benefits include:
Accelerated onboarding: Rivia Health’s Greenway-certified integration means practices can get up and running in days, not weeks.
No disruption to workflows: Rivia works in the background to automate processes and deliver results without retraining staff.
Proven ROI: On average, Rivia Health clients see 30% faster patient payments, 25% fewer billing-related calls, and significant staff time saved.
Practices interested in learning more or scheduling a free revenue cycle assessment can visit the Greenway Marketplace or Rivia Health’s website at riviahealth.com.
About Rivia Health
Rivia Health is a healthcare technology company transforming the patient financial experience through automation. Its intelligent platform helps medical groups, specialty practices, and health systems increase revenue, reduce staff burden, and modernize billing communication. Rivia’s solutions automate payment plan setup, digital outreach, reconciliation, and more—integrating seamlessly with leading EHRs and revenue cycle platforms.
Founded with a mission to make healthcare billing frictionless, Rivia Health empowers organizations to focus less on chasing payments and more on delivering care.
About Greenway Health
Greenway Health delivers advanced health information technology services and solutions to ambulatory healthcare practices nationwide. Its flagship platforms—Intergy and Prime Suite—enable providers to improve patient outcomes, enhance productivity, and drive practice growth. Serving thousands of providers across 40+ specialties, Greenway is a trusted partner in care delivery innovation.
Greenway Health’s Marketplace connects practices with best-in-class solutions that enhance EHR capabilities and integrate smoothly into existing workflows.
For more information, visit greenwayhealth.com or connect on LinkedIn and Twitter at @GreenwayHealth.
