Payment support — always on, on your existing phone line.
AI Voice Agent integrates with your existing phone tree to capture payments after hours and during overflow — in English and Spanish — without anyone on your team picking up the phone.
“Hi, this is Rivia Health calling on behalf of Lexington Clinic regarding a balance of $145. I can help you take care of that right now — would you like to pay by card or set up a payment plan?”
Not a robocall. A real conversation that captures payment.
AI Voice Agent handles the calls your front desk can’t — evenings, weekends, overflow — so patients who prefer to pay by phone always have that option, even when no one is there.
Integrates with your existing phone tree
AI Voice Agent slots into your practice’s current phone system — no new number, no separate line. Patients who call to pay or ask about a balance get helped automatically, through the same number they already call.
Bilingual support — English and Spanish
Phone-first and Spanish-speaking patients are served completely, without adding a bilingual staff member or a call center contract. AI Voice Agent handles both languages with the same warm, patient tone.
After hours, weekends, and overflow
Payment doesn’t only happen during business hours. AI Voice Agent captures payment at every moment your team can’t be there — evenings, weekends, and peak call times when the front desk is busy.
Absorb the calls that don’t need a human — so your team can focus on the ones that do.
AI Voice Agent is built to extend your team’s reach, not replace it. It handles repetitive, after-hours payment calls automatically — giving billing staff back the time they’d otherwise spend on hold and callbacks.
- Works through your existing phone tree — no new infrastructure
- Bilingual support in English and Spanish, available 24/7
- Voicemail drops with a secure payment link when a call goes unanswered
- Full call recording and transcript logging for compliance
- Configurable by specialty, balance size, and patient segment
Let your phone line capture payment around the clock.
Book a demo and hear how AI Voice Agent handles a real patient balance — after hours, in both languages, automatically.
