Customer Referral Program

Good results are worth sharing.

You know what it takes to manage a complex revenue cycle. Your team is balancing patient payments, aging A/R, staff capacity, and increasing patient responsibility. If Rivia Health has helped improve financial outcomes for your organization and your patients, another practice could benefit too.

Two healthcare revenue cycle leaders in conversation about a Rivia Health referral
How it works

One Introduction.
Two discounts.
Dozens of workflow improvements.

Every specialty practice is different, but revenue leaders want the same outcomes: lower aging A/R, faster cash flow, and more patient responsibility collected without raising the cost to collect.

Rivia Health automates patient payment workflows so your team spends less time chasing balances, and patients get a simpler way to understand and pay what they owe.

Referring a practice is easy. Introduce them to Rivia Health, and we’ll take it from there. We’ll learn their billing workflows, find manual work to automate, and show them how to improve results for their practice and their patients.

✓You (existing customer)

50% off your next invoice

Refer a practice that becomes a Rivia Health customer and receive 80% off your next invoice.

  • Share a solution you already know works.
  • Help another practice reduce manual payment work and improve its revenue cycle.
  • No limit on the number of practices you can refer.
✓The practice you refer

50% off their first invoice

Their practice receives a discount on their first Rivia Health invoice and:

  • Automated patient payment workflows
  • Reduction in aging A/R
  • Improved patient experience
  • More time back to focus on care

Referral rewards are subject to program terms and eligibility requirements.

Who should you refer?

Know someone who…

The best referrals are often the revenue leaders you already know. They understand how much time their team spends working patient balances, following up on unpaid accounts, and managing the parts of the revenue cycle that should be more automated.

Know a practice that:

  • Has billing staff spending too much time on manual patient payment follow-up.
  • Wants to automate more of the revenue cycle without adding headcount.
  • Is looking for ways to reduce aging A/R and capture small balances.
  • Is sending a significant number of balances to collections.
  • Wants to improve the patient billing experience while giving their billing team more time to focus on higher-value work.

“Rivia Health gives patients a simple, convenient way to resolve balances digitally while helping bridge the gap between laboratory billing and the provider relationship they already know and trust. Just as importantly, Rivia gives us visibility and analytics around patient payment behavior and engagement that extend beyond what we can easily pull from our EMR, helping us better understand what is working and where opportunities remain. At the same time, it allows our team to reach balances that aren’t practical to manage through manual outreach alone.”Chad Prince · Senior Director, Revenue and Service Delivery, Alline Laboratory

When a colleague comes to mind, we’d love the introduction.

If you know a practice that is looking for ways to automate revenue workflows, reduce their cost to collect, give their staff time back, and provide a modern patient billing experience, we’d love to chat.