Customer Referral Program

Good results are worth sharing.

You’ve seen what happens when patients receive clear, respectful billing — more of them pay, your staff has more time, and your A/R improves. Refer a fellow revenue or finance leader to Rivia Health, and you both receive 50% off — you on your next invoice, them on their first.

Refer a ColleaguePrefer to keep it simple? Mention it to your Customer Success Manager.
Two healthcare revenue cycle leaders in conversation about a Rivia Health referral
How it works

Three steps. Two invoices. One introduction.

01

Make the introduction

Share this page with a colleague, or mention it to your CSM. We’ll reach out on your behalf and take it from there.

02

They see it for themselves

Your colleague talks with our team and gets a firsthand look at the platform — at their own pace, no pressure.

03

You both benefit

When they become a customer, you receive 50% off your next invoice (up to $1,000). They receive 50% off their first. Automatically.

You (existing customer)

50% off your next invoice

Up to $1,000 in savings — applied automatically when your referral goes live.

  • Applied to your next monthly invoice
  • No cap on how many referrals you can make
  • Credit is applied once the referred practice becomes an active customer
  • Refer multiple practices and earn a credit for each one
The practice you refer

50% off their first invoice

A meaningful welcome for any practice taking this step.

  • Applied to month one — before their first full billing cycle
  • No extended contract required
  • Full platform access from day one
  • The same dedicated onboarding every Rivia customer receives

Maximum referral reward of $1,000 per referral. Credits apply to the existing customer’s next invoice and are issued once the referred practice activates their account.

Who this is for

Know someone who…

  • Has a billing team spending hours each week chasing payments and following up on outstanding balances?
  • Needs a more efficient, cost-effective way to manage aging A/R?
  • Is looking for a way to leverage AI and automation to improve cash flow?
  • Is on athenahealth, Epic, or another major EHR and wishes payments just posted themselves?

If any of these sound familiar, a conversation with our team is a good place to start. There’s no commitment — just a look at what’s possible.

What you’re passing along

More than technology. A partner in patient care.

Every Rivia Health customer gets a named Account Manager, daily monitoring, and monthly performance reviews. When you refer a colleague, you’re giving them that same level of care on day one — not after a three-month onboarding queue.

60%
Shorter A/R cycles
65%
Fewer bills sent to collections
30%
Reduction in bad debt
For your practice
One team, from day one
A dedicated Account Manager from implementation and every day after. No handoffs, no support tickets, no generic inbox.
Value you can measure
Personalized monthly reports and annual reviews focused on the numbers that matter most to your practice.
Real people, real answers
Direct access to specialists with decades of revenue cycle experience — no queues, no scripts.
For the practice you refer
A partner from day one
A dedicated Account Manager who knows their EHR, their specialty, and their team before they go live.
Live in under two weeks
Most practices collect their first patient payment within two weeks of signing. No IT project. No new workflows for front-desk staff.
Results you can compare
Monthly performance reports make it easy to see what’s changed — so the two of you can track progress and celebrate wins together.
Proven results

Practices like yours. Numbers you can stand behind.

Every metric below comes directly from Rivia Health customer case studies — real practices, real outcomes, no projections.

Orthopedic practice

70-physician orthopedic practice brought A/R down by 60%

60%
Reduction in A/R
< 2 wks
Time to go live
Physicians group

Physicians group brought days to pay down by 81%

81%
Reduction in days to pay
32+ hrs
Staff time saved / month
athenahealth practice

athenahealth practice brought bad debt down by 38%

38%
Reduction in bad debt
100%
Auto-posted back to athena
What they’ll experience

From introduction to first payment in under two weeks.

The practice you refer will be live and collecting patient payments in under two weeks — on average. No IT project, no firewall changes, no new workflows for their front-desk team. We handle the setup so their staff doesn’t have to.

See how implementation works →

< 2 wks
Average time to go live
94%
Patient satisfaction score
32+ hrs
Staff hours saved / practice / month
100%
Customers receive a dedicated CSM

When a colleague comes to mind, we’d love the introduction.

The best referrals come from trust — not timing. When you’re ready, introduce a colleague below or let your Customer Success Manager know. We’ll treat them the same way we treat you.

Refer a colleague

Make the introduction.

Share a few details about your colleague and we'll take it from there.