Faster patient payments. No portal required.
Rivia Health’s digital payments solution makes it easier for patients to pay their medical bills and easier for healthcare providers to capture payments. Patients receive a secure link via text or email, confirm their identity, and can choose the payment method that best suits them. There is no app, no login, no password, no friction. When it’s easy, accessible, and straightforward, patients pay, and billing teams stop chasing balances.
The single biggest reason patients don’t pay is friction. We remove all of it.
When paying is faster and easier, more patients pay their bill, and they pay sooner. Healthcare providers see the average days to pay drop from 60 to just 15 days.
No login, no portal, no password
Patients receive a secure link via text or email, confirm their identity, and pay. The whole process takes about a minute; no account to create, no password to reset, no app to download. Just a simple, user-friendly billing experience designed for today’s patients.
Self-service payment plans
A patient can self-select when a payment plan is needed and complete the setup without calling your front desk. No phone call, no paperwork. They choose the plan that works best for their financial situation, and Rivia Health handles the rest. They can even add a new balance to an existing payment plan.
The payment options they want, in one place
With Apple Pay, PayPal, Venmo, HSA/FSA, credit or debit, ACH, and Buy Now Pay Later, patients pay the way that works best for them. When patients have more options, billing teams see fewer abandoned balances and fewer days to resolve a bill.
Payments post to your EHR instantly, so staff can spend less time on billing and more time on care.
Every payment captured through Rivia Health’s digital payments, whether from a text link, a phone call, or a payment plan, is reflected in the provider’s EHR right away. So your billing team has a single source of truth all the time, no manual entry, no reconciliation step.
- Payment methods include: Credit/debit card, HSA/FSA, Apple Pay, PayPal, Venmo, ACH, and Buy Now Pay Later
- Buy Now Pay Later provides patients with the option of a smaller monthly payment (often at 0% intro), while providers get paid up front, in full
- Patients can self-enroll a card on file and set a monthly maximum charge, so they stay current between visits with no manual re-entry and no surprise bills
- Larger balances can be split into smaller, more manageable payments so a large bill doesn’t create a tough choice for patients or aging AR for providers
- Billing tools designed for patients’ digital wallets result in patients paying bills faster, increasing cash flow, and decreasing the number of accounts sent to collections
- Patients can use the channel that’s most comfortable for them: mobile, desktop, AI chat, or automated AI voice
Let’s turn more balances into paid bills.
See how Rivia Health’s AI solutions help ambulatory providers simplify patient payments, automate RCM workflows, reduce billing friction, and capture balances faster.
